On top of the CMS framework you can utilize the CMS ISO20000 module. This module provides control over your IT management environment from an ISO20000 perspective.
ISO20000 is the code of practice for IT Services management. The basic objective of the standard is to provide a management system, including policies and a framework to enable the effective management and implementation of all IT services. CMS for ISO20000 provides a Control Management System, which is the implementation of the required IT Services management system.
CMS for ISO20000 provides:
- Predefined ISO20000 control objectives
- RACI model to link control objectives to roles within the organisation
- Audit capabilities from any responsibility
- KPI defnition for ISO20000 control objectives
Based on your risk profile, Virio wil assist you in defining the applicable control objectives and link them to their respective owners in your organisation.
By utilizing CMS for ISO20000 you will have a true implementation of ISO20000 within your organisation. Not just shelfware. |
